Terms & Conditions

Effective date: [Insert publication date]

These Terms and Conditions apply to your use of slicescheesecake.com and purchases made through our website. Slices Cheesecake is referred to as “we,” “our,” or “us.” By using our website or placing an order after being presented with these terms, you agree to these Terms and Conditions.

Website Use

You agree to use our website for lawful purposes and provide accurate information when placing orders, submitting forms, or communicating with us. You may not interfere with website security, attempt unauthorized access, submit fraudulent orders, or misuse our content or services.

You must be authorized to use the payment method and contact information you provide. Purchases and messaging subscriptions by anyone under 18 must be authorized by a parent or legal guardian.

Products and Availability

We offer bake-to-order cheesecakes and other products, including whole cakes, mini cakes, petites, weekly slices when available, and gift cards. Product availability, flavors, sizes, and prices may change. Any change in price applies to future purchases and does not change the price of an accepted order.

Product photographs are illustrative. Appearance and decoration may vary because our products are prepared individually. Any material change to the product you ordered will be discussed with you before fulfillment.

Ordering and Confirmation

Whole cakes, mini cakes, and petites generally require at least 48 hours’ notice. Additional lead time may be needed for large orders, special requests, weddings, and other events. Availability is subject to our production schedule and the details shown with each offering.

Please review your products, quantities, requested date, pickup information, and contact details before completing checkout.

An automated order confirmation acknowledges receipt of your order. For whole cakes, we separately confirm whether we can meet your requested date and arrange a pickup time. Please do not assume that your requested date or time is confirmed until you receive that separate confirmation.

Weekly slices and other limited offerings may have designated preorder deadlines and pickup windows. The details displayed for the applicable offering govern that order.

We may decline an order if we cannot fulfill it, payment is not authorized, or fraud is reasonably suspected. If we decline or cancel an order for which payment has already been collected, we will refund the amount collected for the unfulfilled portion.

Prices and Payment

Prices, applicable taxes, and any fees are disclosed before checkout is completed. You authorize us and our payment providers to process the payment you approve.

If we discover a material pricing or listing error, we will contact you to offer a correction or cancellation. We will not increase the amount charged for your order without your approval.

Pickup and Fulfillment

Whole cakes, petites and mini cakes must be picked up at our kitchen in Filer unless we expressly agree otherwise. Pickup arrangements for other products are provided with the applicable listing or order confirmation.

Please arrive during your confirmed pickup time. If you need to change your pickup time, contact us as soon as possible. A different time is subject to availability and must be confirmed by us.

Delivery, or alternate pickup arrangements are available only when expressly offered or agreed to for your order. An order does not create an entitlement to delivery that was not included in the purchase.

Follow the handling, transportation, refrigeration, and storage instructions provided with your order. Proper care after pickup helps preserve product quality and safety.

Changes Cancellations and Product Concerns

Contact us promptly if you need to change or cancel an order. Because products may be prepared specifically for your order, changes and cancellations depend on the production stage and any specific policy disclosed before purchase. Any applicable cancellation deadline, fee, or deposit condition must be stated in the order terms presented before you purchase.

If an item is incorrect, damaged, or otherwise fails to meet your order, please contact us promptly with your order details and photographs, if available, so we can investigate and arrange an appropriate resolution. Nothing in these terms limits remedies required by applicable law.

Separate written terms may apply to wedding, catering, or other custom event orders. Those terms govern the specific matters they address and must be provided before you agree to the order.

Ingredients Allergies and Dietary Requests

Please tell us about allergies or dietary requirements before ordering and confirm whether we can accommodate them. Our kitchen handles nuts and other ingredients that may cause allergic reactions. Ingredient separation does not eliminate the possibility of cross-contact.

Certain whole cakes, petites or mini cakes identified on our website can be ordered with a gluten-free option. Please specifically request that option and confirm the preparation details with us. Do not assume that every product is gluten-free or suitable for a particular allergy based on its name, photograph, or flavor description.

We cannot guarantee that products prepared in a shared kitchen will be free from all traces of allergens. Contact us before purchasing if you need ingredient or preparation information to determine whether a product is appropriate for you.

Gift Cards

Gift cards are subject to the terms disclosed with the gift card before purchase and applicable law. Please review those terms for redemption instructions and any restrictions. We do not impose expiration dates or fees unless they are expressly disclosed and legally permitted. Any cash redemption rights required by law remain available.

Email Communications

We may send emails needed to acknowledge and fulfill your order, confirm pickup arrangements, or respond to inquiries. If you join our email mailing list, we may send flavor announcements, bakery news, and promotional emails.

You may unsubscribe from promotional emails using the unsubscribe link provided in those messages. Unsubscribing does not prevent necessary communications about an existing order.

SMS Communications

Text Messages About Your Order

When you voluntarily provide your mobile number at checkout and complete an order after receiving a clear disclosure that the number will be used for order-related texts, you consent to receive text messages from Slices Cheesecake about that order. These may include order confirmation, questions needed to prepare your order, pickup scheduling, ready-for-pickup notices, order changes, and related customer service. Messages may be sent using automated technology.

If our form or messaging provider requires a separate SMS consent checkbox, we send these messages only after you select it. A telephone number supplied without a text messaging disclosure is not treated as blanket permission to send texts.

Order-related text consent does not enroll you in promotional text messages.

Optional Marketing Text Messages

If you separately and affirmatively opt in to our SMS marketing program at checkout, through a mailing-list signup form, or through another clearly disclosed enrollment method, you agree to receive recurring promotional text messages from Slices Cheesecake at the number you provide, including messages sent using automated technology. These may include weekly flavor announcements, new products, preorder opportunities, special offers, and bakery news.

Consent to marketing texts is not a condition of purchase. Completing an order, accepting these terms, or joining an email mailing list does not by itself enroll you in SMS marketing. Email and SMS subscriptions are separate.

When You Text Us First

If you initiate a conversation by text, you consent to receive replies and related follow-up messages reasonably necessary to address your inquiry. This permission is limited to that conversation and does not authorize recurring marketing messages. We obtain separate consent before enrolling you in SMS marketing.

Message Frequency Rates and Delivery

Message frequency varies based on your orders, conversations, and subscriptions. Message and data rates may apply. You are responsible for charges imposed by your mobile carrier. Delivery depends on carrier and network availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Opting Out and Assistance

Reply STOP to unsubscribe from text messages or HELP for assistance. You may also request assistance or revoke consent by calling 208-738-9272 or using our contact form. We honor other clear, reasonable requests to stop messages.

After opting out, you may receive one non-promotional confirmation message. We will stop further texts covered by your request unless you provide new consent. Opting out of SMS does not cancel your order or unsubscribe you from email. We may provide necessary order information through another permitted channel.

You must own or be authorized to use the mobile number you provide. Please notify us if your number changes or is reassigned. Our Privacy Policy explains how we handle messaging information.

Intellectual Property

Our original website text, photographs, graphics, and branding are owned by us or used with permission. Third-party names and trademarks belong to their respective owners. You may not reproduce, distribute, or commercially use protected content without permission, except as permitted by law.

Third-Party Services

Our website may use or link to third-party payment, social media, or other services. Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party websites or practices outside our control.

Website Availability and Liability

We work to maintain accurate information and reliable access, but errors and interruptions may occur. To the extent permitted by law, website access is provided on an “as available” basis without a guarantee of uninterrupted or error-free operation.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from website use. These terms do not exclude liability that cannot legally be excluded, including liability for fraud, willful misconduct, or other rights protected by applicable law.

Governing Law and Updates

These terms are governed by Idaho law, without regard to conflict-of-law rules, subject to mandatory consumer protections that may apply. If a provision is unenforceable, the remaining provisions remain in effect.

We may update these terms by posting a revised version and effective date. Changes apply prospectively. Changes to an existing order or the scope of messaging consent require any notice or consent required by law.

Contact Us

Slices Cheesecake
310 Main St., Suite 4
Filer, ID 83328
Phone: 208-738-9272
Contact Slices Cheesecake